Privacy Statement

This Privacy Statement explains how Tyven Resort Oy processes and protects customer data collected through its Johku online store. We may update this policy from time to time. We encourage you to review it regularly to stay informed about how we protect your privacy.

1. Data Controller

Tyven Resort Oy
Vasaratie 2, 96320 Rovaniemi, Finland
info@tyvenresort.com
+358 40 738 3046
Business ID: 3473344-8

2. Contact Person Responsible for Data Matters

Petri Sarajärvi
info@tyvenresort.com

3. Name of the Register

Tyven Resort Oy Customer Register (Johku Online Store)

4. Purpose of Processing Personal Data

Customer data is processed for managing customer relationships, handling reservations and payments, communication and fulfilling legal obligations. Data may also be used for marketing based on the customer's consent.

5. Data Content of the Register

The register may include the customer's name, contact details, reservation data, payment information, company VAT ID (for business customers), communication history and marketing preferences.

6. Regular Sources of Data

Data is primarily collected from the customer during booking or communication via the Johku online store.

7. Disclosure and Transfer of Data

Data is not shared with third parties without the customer's consent, unless required by law. Information may be transferred to service providers only to the extent necessary for providing the service.

8. Data Retention Period

Personal data will be retained only as long as necessary or as required by law.

9. Data Security

All personal data is stored in secure systems with limited access to authorized personnel only.

10. Rights of the Data Subject

The data subject has the right to access, correct or delete their data, restrict processing, withdraw consent and lodge a complaint with the Data Protection Authority.

All requests can be sent by email to info@tyvenresort.com.